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How do I set up a root domain as a custom domain on NEW Zenler Site?
How do I set up a root domain as a custom domain on NEW Zenler Site?

To setup root domain using Cloudflare. Root domains also called Naked Domains are the domains without www or other prefix.

Zenler Support avatar
Written by Zenler Support
Updated over a year ago

(Example: http://yourdomain.com)

Step 1: Set Custom domain in NEW Zenler Site

  • Login to your NEW Zenler site.

  • Select the ‘Site’ menu and go to the ‘Site Settings’ sub menu (on the left bar).

  • Click ‘Custom Domain’ tab and in the space provided enter your custom domain (yourdomain.com). 

  • Then click the ‘Update’ button to update the custom domain.

Step 2: Update DNS Zone files

(a) Using Cloudflare 

This way you can point a root domain (yourdomain.com) to the school URL school.newzenler.com. 

In order to point root domain you need to create a CNAME record at the root level. Most of the domain providers do not allow you to create a CNAME record at root level. No problem, Cloudflare is a solution which allows you to use their DNS completely free. Start your Cloudflare account for Free from here:
​
​http://www.cloudflare.com

1. Login to your CloudFlare account, from the header click on the ‘Add site’ option. In the space provided enter your domain (yourdomain.com) and click on the ‘Begin Scan’ button.

2. After the scan is completed click on the ‘Continue Setup’ to proceed further.

3. Add a CNAME record for your domain, and point it to your Zenler School.
(Example: schoolname.newzenler.com)

For the root domain set the CNAME as shown in the image below...


Name: yourdomain.com


Value: schoolname.newzenler.com

After adding the record the dashboard will be shown as below:

Or If you want your domain to work with www, ie, www.yourdomain.com then you need to add a CNAME record by giving ‘www’ as the name and point to your Zenler School. (Example: schoolname.newzenler.com).

After adding this record the dashboard will be shown as below:


​Setup Cloudflare as your new DNS

For the above to work you have to allow Cloudflare to act as your DNS. Follow the steps in the link below to set up Cloudflare as your DNS. 

Setup Cloudflare as your new DNS


After the DNS records are added you might see an issue when you open the domain in the browser. ERR_TOO_MANY_REDIRECTS. To fix this issue, Update the Cloudflare SSL option in the SSL/TLS app Overview tab: If currently set to Flexible, update to Full. This will solve the ERR_TOO_MANY_REDIRECTS issue

(b) Using DNSMadeEasy (instead of Cloudflare)

  • Create a ANAME Record 

  • Leave the Name field blank 

  • Enter schoolname.newzenler.com. as FQDN or IP value (please note: you have to add a . (dot) character at the end of the FQDN or IP value).

After adding the ANAME record, you will end up with the following:
​

ONCE THE BELOW IS DONE CORRECTLY, PLEASE EMAIL support@zenler.com Please wait for 24-48 hours for support to set this/your SSL Certificate to be ready as this is very much a manual process whilst the team is working on automating this.

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