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LIVE - Length of Live Sessions
LIVE - Length of Live Sessions
Zenler Support avatar
Written by Zenler Support
Updated over a week ago

With all lives, you can set up a Duration time, how long will run the live event for.

You can start the live 15 minutes before and you can run 15 minutes later. So if you set the duration for 30 minutes, you can start 15 minutes before the session, and then you can run 15 minutes after the 30 minutes have elapsed.

There are multiple session times built into the platform. They are Normal, Extended & Super Extended Sessions (please see below). The maximum time is 4 hours.

Note: If you are selecting and running these sessions, they will be deducted from your account Stats. To see the Stats, go to My Account and click Stats.

Stats will show you, how many of your monthly sessions you have used. If you reached the maximum of monthly sessions, you will not able to run the lives for this month. You need to be careful that you don't overestimate the times that you are using per month.
Note: The maximum number of sessions will get reset at the end of each month.

With the Pro Account, you can run up to 100 lives per month, 25 extended & 10 super extended sessions.

With the Premium Account, you can run up to 300 lives per month, 100 extended & 50 super extended sessions.

Please note if you are using Recurring Sessions, that will take into account the number of sessions you have and you might not be able to run all the recurring sessions if you do not have enough credits in your Stats.

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