When an email is sent to users, an unsubscribe link will be included at the bottom of the email, allowing them to manage their preferences without fully opting out.
Where Users See the Unsubscribe Link
The unsubscribe link appears at the bottom of:
Email Broadcast emails
Automation emails (Course, Marketing Funnel, Live)
Community emails
Clicking the link takes users to a Manage Email Preferences page.
Manage Email Preferences Page
On this page, users can select their email preferences. If they do not wish to receive certain emails, they can simply uncheck the corresponding options. For Course, Marketing Funnel, and Live emails, users can further refine their preferences by selecting specific items from the dropdown menu.
Available Categories:
Courses
Unsubscribe from course automation. Use the dropdown to select specific courses.List (Funnels)
Unsubscribe from funnel automation emails. Use the dropdown to select specific funnels.Email Broadcasts
Stop receiving promotional, newsletter, or one-time broadcast emails.Live
Unsubscribe from live session notifications. Use the dropdown to choose specific events.Community
Unsubscribe from community post and reply notifications.
After selecting preferences, click "Update My Preferences" to save changes.
Note: If a category checkbox is selected without choosing a specific item from the dropdown, the user will be unsubscribed from all emails under that category.
Unsubscribe from All Emails
If a user prefers to unsubscribe from all communications, scroll down and click the “Unsubscribe from All Emails” button.
Note: Apple Mail handles the unsubscribe process differently.
When a user clicks the native “Unsubscribe” button in Apple Mail, it sends an email notification to the admin (the sender). You must manually unsubscribe the user in your Zenler account.
Site admin can set a preference for a user from their Pofile.
Site > People > [Select User] > Update Email Preferences from their profile.
Also, watch the video.